bdk99's Privacy Policy

bdk99 is a safe and reliable online entertainment platform for players in Bangladesh. We believe that protecting the privacy of your personal information is a fundamental responsibility. The purpose of this privacy policy is to clearly inform you about what types of information we collect, how it is used, who it may be shared with, and what your rights are. By registering on our platform or using our services, you are giving your consent to the processing of information as described in this policy.

This privacy policy applies to the bdk99 main website, its mobile-optimized version, and all related services. Third-party links or services are governed by their own privacy policies, and bdk99 is not responsible for those. We recommend that you read the policy of any third-party service before using it.

bdk99 uses your personal information for the following legitimate purposes:

• Account management: To create, verify, manage, and secure your account.
• Service delivery: To provide gaming services, financial transactions, and customer support.
• Identity verification: To confirm identity, including age verification, to prevent fraud and ensure responsible gaming.
• Financial transactions: To process deposits and withdrawals via bKash, Nagad, and Rocket.
• Communication: To send important account notifications, service updates, and security alerts.
• Service improvement: To analyze user experience and improve the quality of our services.
• Legal compliance: To meet applicable legal obligations and for dispute resolution.

bdk99 may share your information with third parties in the following limited circumstances:

• Service providers: Those who operate services on our behalf, such as payment processors (bKash, Nagad, Rocket) — but only the minimum necessary information.
• Game providers: Gaming data may be shared with providers such as Pragmatic Play, Evolution Gaming, JILI, and Spribe for the purpose of delivering services.
• Legal obligations: In response to a court order or a lawful request from law enforcement authorities.
• Fraud prevention: To investigate and prevent financial crime, fraud, or other unlawful activities.
• Business transfers: In the event of a company merger, acquisition, or asset sale, where privacy protections will be maintained.

We contractually require all third-party organizations we work with to keep your information confidential and use it only for the specified purpose.

bdk99 retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:

• All account information is retained while the account is active.
• Records of financial transactions may be retained for a period defined by applicable law, even after the account is closed.
• Information relevant to fraud or dispute investigations will be retained until the investigation is complete.
• Marketing preference data is retained until you withdraw your consent.

Once the necessary period has ended, we securely delete or anonymize your information so that you can no longer be identified.

As a user of bdk99, you have the following rights:

• Access: The right to know what information we hold about you.
• Correction: The right to request correction of your information if it is inaccurate or incomplete.
• Deletion: The right to request deletion of your personal information in certain circumstances.
• Restriction of processing: The right to object to the processing of your information in certain circumstances.
• Portability: The right to receive your information in a structured, commonly used format.
• Withdrawal of consent: The right to withdraw your consent at any time for processing that is based on consent.

To exercise these rights or to raise a complaint about our data practices, please contact our support team. We will respond to all valid requests within an appropriate timeframe.

bdk99 provides services only to those aged 21 and above. We do not knowingly collect personal information from minors. Age verification is mandatory during the registration process. If we become aware that we have inadvertently collected information from someone under the age of 21, we will immediately delete that information and close the associated account. Parents or guardians who suspect their child has registered may contact us.

bdk99 may update this privacy policy from time to time. If any significant changes are made, we will notify you in the following ways:

• Displaying a clear notice on the main page of the site.
• Sending a notification to your registered email address.
• Noting the date of the most recent update on this page.

By continuing to use the site after changes have been made, you are considered to have consented to the updated policy. We recommend that you review this policy regularly.